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OUR QUALITY POLICY AND GOALS IN QUEENSLAND
WE ARE ISNETWORLD-ACCREDITED FOR YOUR SAFETY
QUALITY POLICY AND GOALS
NRM’s over-riding goal is to satisfy the expectations of every client, every time, professionally and cost effectively, while ensuring that all contractual requirements are met. There is a constant focus on enhancing the quality of all products and services as well as improving business operations for the ultimate benefit of staff and customers.
In particular NRM focuses on:
- Management leadership
- Appropriate job skills training for all employees
- Maintaining reliable quality management systems
- Objective measurement of client service and work processes
- Meeting contractual obligations competently
- Settling contract activities in a professional manner
- Training, support and recognition for quality improvement
- Planned process improvement, involving all employees